Privacy Policy

The official website Vulkan Vegas privacy policy is aimed at regulating the processing of your personal data when you enter and use any services on the site.

Privacy Policy logo on the page

Our Website Information

Vulkan Vegas gaming site in Canada is owned and operated by Invicta Networks (License 8048/JAZ 2012-009) and Brivio Limited, a company registered in Cyprus.

If you have any questions about the privacy policy of the website, you can send us an email at: [email protected] and we will try to help you resolve the issue as soon as possible.

Website Information of Privacy Policy

What kind of data do we process?

Contact data. In the case when you communicate in any way with the administration of the site or support service, by audio calls, or by chat, e-mail Vulkan Vegas, you give us the following information about you:

  • Personal contact information to contact you. This information usually includes your cell phone number or email address.
  • Your first name as well as your last name.
  • You must give us any information we may need from you, if necessary.
  • All of our correspondence and calls to you are recorded and saved by the administration and support of the site.

Account information. When you register on the site, regardless of the platform, you provide us with the following information:

  • First and last name
  • Your gender and full date of birth
  • Data about activated coupons on our website Vulkan Vegas
  • Login
  • Skype account
  • If necessary, you will need to provide some additional data.

If you have temporarily closed your game account in order to limit your gambling in gambling at Vulkan Vegas, this information will also be saved.

Data on referrals. We collect all the necessary information about the new people you have brought. And who registered on the site through your referral link.

Gambling data. We keep all the information about the bets you made on the official site Vulkan Vegas. We have all the information about your winnings and losses, the games you played, like slot games, table games etc.

WHAT KIND OF DATA DO WE PROCESS?

The data of verification. When you begin the process of verification of your account on our site you must necessarily give us the following information about yourself:

  • You must provide us with a photo of any official document confirming your identity. Such documents include: passport, health insurance, driver’s license, etc.
  • You must give us a picture of your account. A photo of your card or any other payment instrument. This is to make sure that they belong to you.
  • Any photo that clearly shows you and your face.
  • A photo with your passport or any other document confirming your identity. Also we need a photo with you and your debit card.
  • Proof of residency. Show any documents that prove your current place of residence. You can provide us with a utility bill to prove your place of residence.
  • Your source of income and account balance in CAD (if applicable)
  • We keep a record of all video calls if you verify your account using this method.
  • We verify certain players with government registries and other various verified sources and may collect additional information about a particular player.

Verification Data - why would you give us data

Payment information. We do not process all of your money transfers ourselves. All transactions are processed by various payment processors and we receive some payment data from them. This data includes:

  • We receive information about your payment card or any other method of depositing and withdrawing funds on the site. We keep some numbers as well as the cardholder’s first and last name.
  • We store data about your transfers and some information to confirm that you have made a transfer on the site.

Loyalty program data. When you participate in our site Vulkan Vegas loyalty program, we also receive some information about you, and it includes:

  • Information about your accumulated and earned points in the loyalty program.
  • Your current level in the program.
  • The amount of Cashback you are receiving for your participation in the program.
  • Other data, which may be processed when you participate in the program, if necessary.

Bonus data. We also process and save all data about your use or connection of any bonus offers or promotions on the site. This data includes:

  • Some information about bonuses you have activated or are currently using.
  • Your bonus account balance.

Automatically collected data. We also record some information about you when you use the site through any browser. This happens automatically and such data includes:

  • Your personal total time spent on the Vulkan Vegas site.
  • All the links you clicked on our official website.
  • Your IP address and some information about your browser and the operating system you use.

Cookie data. Cookies collect all of the data related to your personal information. Cookies help to improve the site and allow you to use the full potential of our game site Vulkan Vegas.

What other data we collect

Who receives your data?

All data that is stored by us may be received and processed by subcontractors and other employees of ours who operate the site and are in any way related to it. All transfer of your data is made in accordance with the agreement on the transfer of personal data. 

All the actions are carried out in accordance with policies and laws on the protection of consumers’ personal data.

Your data is also transferred to our data processing centers. They ensure the availability of the site as well as the services you can receive at Vulkan Vegas. All the data are stored on servers that belong to third parties and are fully protected, because all the information about the users is encrypted.

Financial institutions. All of those who provide payment services have access to any of your money transfers which are made on the site, and information about your personal account. They process your payment information in order to deposit and withdraw your winnings.

The following companies also have access to and process your personal information:

  • Courier companies
  • Accreditation bodies
  • Google Analytics
  • Cloudflare, Inc.,
  • Hotjar
  • Yandex. Metrika.

Who can recieve your data

How long do we keep your personal data?

After you have deleted your account and closed your personal account at Vulkan Vegas we will continue to keep your personal data for 6 years after you leave.

How long do we keep your personal data

Children Data Processing

The Vulkan Vegas Official website expressly forbids the playing of games by children under the age of majority. If we find out through identity checks that you are an underage player. We will take all measures to restrict your usage of our website. Your game account will be deleted and your game account will be canceled completely.

Restrictions for minors

Vulkan Vegas may have some links on our site that do not belong to us. These links include both normal and hyperlinks that will take you to a third party site. We will not be responsible for your visits to these sites via hyperlinks and for the content of such links. In order not to stumble on fraudulent sites we suggest you to study their privacy policy from the very beginning for more secure presentation of your personal data to third parties.

Services to analytics services that we use when analyzing with third-party services

Changes to the current Vulkan Vegas website privacy policy

We have the full right to make changes to the current site privacy policy. When we update the policy, we will place all the amended information on the official site before we change it on the site. All registered users can receive notification from us about any changes in the site’s privacy policy to their email. After any changes, it is your responsibility to read and remember all the new information in the privacy policy.

Changes to Vulkan Vegas privacy policy

The languages of this Privacy Policy

The most accurate information for your online review can be found in English only. We advise you to read the English version as there are no ambiguities. If you have any problems we will use the English version of the privacy policy.

Which languages are covered by the Privacy Policy